Our team truly believes in the power of data. NH-HMIS is the vehicle we use to help drive additional funding to better serve our clients. We look forward to working with you all to help NH meet, and even exceed its HMIS goals.

NH-HMIS ServicePoint mandatory refresher training

NH-HMIS ServicePoint mandatory refresher training is taking place the week of September 9th.
Registration through EventBrite is now open.

You’ll want to sign up as soon as possible as there is limited availability at each location that is determined by how many workstations are at the site (you may have to share workstations if we run out). So, registration is being offer on a first come, first served basis for each session, day, and location.

If you attended ServicePoint 5.7 training, you were given a large blue binder. Please remember to bring that binder with you to the ServicePoint refresher training so you can make notes and add any new documents. If you do not have a binder, please check off the box in the Registration Form to indicate that you need us to bring a binder for you on training day.

Thank you,


Save the date! ServicePoint 5 Mandatory Refresher Training

The dates have been set and the registration sites will be setup shortly!

Dates: Sept. 9, 11 & 12 (M, W & Th)

Location: Department of Transportation Computer Resource Center, John O. Morton Building, 7 Hazen Drive, Concord NH

Date:Sept. 10th (Tues)

Location: Manchester Community Resource Center, 434 Lake Ave. Manchester, NH 03103 (NEW LOCATION, THEY HAVE MOVED!)


Date : Sept 13th (yes, Friday the 13th) 

Location: Harbor Homes, Inc, 45 High Street, Nashua, NH


Planned Maintenance HMIS/ServicePoint

HMIS/ServicePoint outage this week! Thursday, 5/9, from 5:30pm to 6pm.

The database will be down for about a half hour for system work.

Please plan your workload accordingly. Thank you

Read what’s new with HMIS!

The NH HMIS Spring 2013 Newsletter is here!

Some highlights inside this issue include: New HMIS Data Standards, Thank you Bernie Bluhm, SP5 Training, How the HIC Impacts AHAR, FAQs, Tip of the Month, E-snaps Helper Guide, & Emergency Shelters Open System.

Download it here: Spring Newsletter 2013

The New draft HMIS data standard has been release for comment!

2013 Draft HMIS Data Standards Released: Comments Due June 3, 2013

The HMIS team will be working with NERHMIS on Friday 5/17 to discuss so please let us know if you have any comments, questions, or concerns before then. Thank you.

Here is the link:

To ask a question, please use the following instructions:

HIC Deadline April 30, 2013

As you know the HIC and PIT Data Entry opened on Monday, April 1, 2013:
HDX Opens for Data Entry

Tuesday, April 30, 2013: Deadline for data entry is 8:00 pm Eastern

We have created a user guide so you can run the HMIS HIC report.

File attachment: Guide: Running HIC in ART

A friendly reminder to run your APR often

This is a reminder that you should try to run your APR using ART at least every month. We are happy to see that many of you DO run monthly reports – doing this helps ensure data quality before your APR is due. You will probably agree that it is so much easier to find out you have a data quality issue early than wait until the APR is right around the corner – who needs all that stress?

In an effort to help, HMIS has streamlined the previous version of the documentation to include only what you need to run the APR in ART in a document titled “Steps to Running APR in ART“


Internet Explorer 10 Compatibility issue fixed!

Bowman has released SP5.7.19 and our system has been upgraded.

This includes:
Modifications for Internet Explorer 10 Compatibility
Modifications have been included to enhance compatibility with Internet Explorer 10 and Windows 8.


Internet Explorer 10 has been released for Windows 7 users to download, and this version of Internet Explorer will be rolled out as an automatic update over the next several weeks. We are currently working to provide compatibility with IE 10 when running ServicePoint 5. Once we have finished coding and testing the updated code, we will send out another notification via a NewsWire.Please note that IE 10 will not be supported by ServicePoint 5 until this update occurs, and ServicePoint 5 users should continue to use one of the supported browsers in the meantime.

Attention! HMIS Clientpoint issue SSN data quality

When adding a new client the "social security number data quality" is no longer saving. You have to go in after adding the client and edit to add Full, Partial, Don't Know or Refused.

We have opened Bowman case 50762 and after their testing it appears that they can replicate this by choosing the set new backdate option and not changing the date. It appears to save correctly every-time they select use current date and time. They are going to do a little more testing and then pass this to a programmer.


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