PerBowman Systems, here are the requirements for HMIS /Servicepoint as of 02/19/2014
The latest version of Firefox is recommended; IE8 and 9 are acceptable.
Mozilla Firefox is our first choice, IE (8 or 9) is our second choice with the known issue of IE 10 and having to use compatibility mode. IE 7 will cause issues with the Dashboard.
In your chosen browser, ART’s site needs to be a “safe site” on your pop-up
Java version 6 update 45 is one of the most used updates of Java. No Java 7 at all, as it will not work with ART!
Please make sure that only the Runtime environment version is installed. This means that if you had the newest version of Java 6 it would be called “Java SE Runtime Environment 6u45”. Do not have the Development version installed, or both the Runtime and Development versions installed at the same time.
If you have 32bit Windows XP, Vista, or 7, they will need to have the “Windows x86 Offline” version of that Java installed. If you have 64bit Windows XP, Vista, or 7, you will need to have both “Windows x86 Offline” and “Windows x64” of Java installed.
If Win7 – 4 Gig recommended, (2 Gig minimum)
If Vista – 4 Gig recommended, (2 Gig minimum)
If XP – 2 Gig recommended, (1 Gig minimum)
Screen Display - 1024 by 768 (XGA) or higher (1280x768 strongly advised)
Avoid using single-core CPUs